Opening the Gate: A Comparative Design Analysis of Onboarding in Athlete-Facing Digital Platforms

This working paper examines how onboarding design patterns across athlete-facing digital platforms shape access to sponsorship, funding, and professional opportunity. While such platforms are often positioned as expanding access, their onboarding processes may embed assumptions about commercial literacy, institutional support, and digital confidence that are not universally shared. Using a comparative design analysis approach, the study analyses publicly accessible onboarding flows across sponsorship marketplaces, athlete monetisation platforms, community funding platforms, and public or intermediary sport organisations. Observations are synthesised into composite representations to identify recurring patterns related to language framing, data requirements, progression structure, and trust signalling. The findings suggest that corporate-oriented language, early emphasis on quantifiable metrics, high cognitive load, and limited trust scaffolding can unintentionally function as gatekeeping mechanisms at the point of entry. By foregrounding onboarding as a critical site of access negotiation, the paper contributes to discussions in human–computer interaction, inclusive design, and responsible platform development. This is a working paper. Future versions may incorporate additional figures, refinements, or extensions of the analysis.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-01-08
DOI
https://doi.org/10.5281/zenodo.18190223
Primary Topic
Sports, Gender, and Society
Type
article
Field-Weighted Citation Impact
0.00
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article

Opening the Gate: A Comparative Design Analysis of Onboarding in Athlete-Facing Digital Platforms

Juvy Lalaine Agarpao
Zenodo (CERN European Organization for Nuclear Research)
Sports, Gender, and Society
article

Opening the Gate: A Comparative Design Analysis of Onboarding in Athlete-Facing Digital Platforms

Juvy Lalaine Agarpao
article en

Abstract

This working paper examines how onboarding design patterns across athlete-facing digital platforms shape access to sponsorship, funding, and professional opportunity. While such platforms are often positioned as expanding access, their onboarding processes may embed assumptions about commercial literacy, institutional support, and digital confidence that are not universally shared. Using a comparative design analysis approach, the study analyses publicly accessible onboarding flows across sponsorship marketplaces, athlete monetisation platforms, community funding platforms, and public or intermediary sport organisations. Observations are synthesised into composite representations to identify recurring patterns related to language framing, data requirements, progression structure, and trust signalling. The findings suggest that corporate-oriented language, early emphasis on quantifiable metrics, high cognitive load, and limited trust scaffolding can unintentionally function as gatekeeping mechanisms at the point of entry. By foregrounding onboarding as a critical site of access negotiation, the paper contributes to discussions in human–computer interaction, inclusive design, and responsible platform development. This is a working paper. Future versions may incorporate additional figures, refinements, or extensions of the analysis.

Zenodo (CERN European Organization for Nuclear Research)
Asian Institute of Management (PH), BCS — The Chartered Institute for IT (GB), De La Salle University (PH), Leeds Beckett University (GB)
Quality Education
Openalex Percentile: Top 94%
Sports, Gender, and Society
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