Chatbot Accessibility Guidelines - Chatbot accessibility assessment within the Universal Design for Learning
These Guidelines are based on the principles presented in the Universal Design for Learning checklist and are aimed at defining the fundamentals of chatbot accessibility, providing a thorough overview of the guidelines that should be taken into consideration throughout the process of evaluating the accessibility of dialogue systems based on artificial intelligence.
Authors
- Francesca Raffi (ORCID: https://orcid.org/0000-0002-7704-4648)
- Laura Fedeli
Institutions
- University of Macerata (IT)
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2026-01-08
- DOI
- https://doi.org/10.5281/zenodo.18184800
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00