The ironic effect of entitlement: Giving behavior increases with entitled pursuit of information

Abstract Willingness to help a needy person may depend on whether the person is perceived as responsible for their predicament. However, information regarding the cause is not always available, and people often ‘look the other way’ when it is. The present research explores whether potential donors choose to obtain information about the cause of the other’s need and, more importantly, how this choice to pursue information is affected by the donors’ feelings of entitlement. Across four studies, we find that decision makers who pursue information about why others are in need are more likely to offer help. Yet we also measure and manipulate the feelings of entitlement and find that those who are high in entitlement are more likely to seek the information regarding the person in need. Their higher tendency to pursue more information makes them more likely to help than they would otherwise.