Bridging Positive Communication and Improvisation to Promote Positive Communication Skills Development

This article looks at how I successfully redesigned a business communication course to support the development of students’ interpersonal and team communication as well as negotiation skills through a strong focus on positive communication and improvisation. The article demonstrates that building a course around Mirivel’s (2014) positive communication model and using improvisational techniques in learning activities can effectively support students’ business communication skills development. The article provides instructors with concrete course modules and activities that can be used in similar courses.