Patient Voice and Treatment Nonadherence in Cancer Care: A Scoping Review of Sentiment Analysis
<b>Background:</b> Treatment nonadherence in oncology is common. Surveys often miss why patients do not follow recommendations. We synthesised Natural Language Processing (NLP) studies, mainly sentiment analysis, of patient-generated content (social media, forums, blogs, review sites, and survey free text) to identify communication and relationship factors linked to nonadherence and concordance. <b>Methods:</b> We conducted a scoping review (PRISMA-ScR). Searches of PubMed, CINAHL, and Scopus from 2013 to 15 June 2024 identified eligible studies. We included 25 studies. Data were charted by source, cancer type, NLP technique, and adherence/concordance indicators, then synthesised via discourse analysis and narrative synthesis. <b>Results:</b> Four themes emerged: (1) unmet emotional needs; (2) suboptimal information and communication; (3) unclear concordance within person-centred care; and (4) misinformation dynamics and perceived clinician bias. Sentiment analysis helped identify emotions and information gaps that surveys often miss. <b>Conclusions:</b> Patient-voice data suggest practical actions for nursing, including routine distress screening, teach-back, misinformation countermeasures, and explicit concordance checks to improve adherence and shared decision making. <b>Registration:</b> Not registered.
Authors
- Xujuan Zhou (ORCID: https://orcid.org/0000-0002-1736-739X)
- Niall Higgins (ORCID: https://orcid.org/0000-0002-3260-1711)
- Leon Wreyford (ORCID: https://orcid.org/0000-0001-9832-8458)
Institutions
- University of Southern Queensland (AU)
- Queensland Centre for Mental Health Research (AU)
Publication Details
- Journal
- Nursing Reports
- Published
- 2026-01-08
- DOI
- https://doi.org/10.3390/nursrep16010018
- Primary Topic
- Patient-Provider Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00