The Babylonian Nature of HR: Critical Remarks on the HR Role

Abstract This article examines the inherent dualism within the HR profession, where two distinct yet interdependent dimensions emerge: a rational, results-driven and an empathetic, emotionally attuned dimension. These dimensions are here conceptualized as homo economicus (the rational actor) and homo emoticus (the emotion-driven counterpart). Drawing on critical theory, the analysis explores how certain ideas become dominant and authoritative within HR practice, shaping its priorities and decision-making processes. The article ultimately argues that for HR to evolve into a more inclusive and balanced function, it must integrate instrumental rationality with emotional competence, ensuring it effectively serves both organizational objectives and employee well-being.

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Publication Details

Journal
Employee Responsibilities and Rights Journal
Published
2026-01-07
DOI
https://doi.org/10.1007/s10672-025-09568-y
Primary Topic
Emotional Labor in Professions
Type
article
Field-Weighted Citation Impact
0.00
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article

The Babylonian Nature of HR: Critical Remarks on the HR Role

Ali Kazemi, Håkan Nilsson
Employee Responsibilities and Rights Journal
Emotional Labor in Professions
article

The Babylonian Nature of HR: Critical Remarks on the HR Role

Ali Kazemi, Håkan Nilsson
article en

Abstract

Abstract This article examines the inherent dualism within the HR profession, where two distinct yet interdependent dimensions emerge: a rational, results-driven and an empathetic, emotionally attuned dimension. These dimensions are here conceptualized as homo economicus (the rational actor) and homo emoticus (the emotion-driven counterpart). Drawing on critical theory, the analysis explores how certain ideas become dominant and authoritative within HR practice, shaping its priorities and decision-making processes. The article ultimately argues that for HR to evolve into a more inclusive and balanced function, it must integrate instrumental rationality with emotional competence, ensuring it effectively serves both organizational objectives and employee well-being.

Employee Responsibilities and Rights Journal
University West (SE)
Peace, Justice and strong institutions
Openalex Percentile: Top 95%
Emotional Labor in Professions
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