Educators’ Acceptance and Use of AI Software: UTAUT2 Model

The research aimed to examine the factors affecting educators’ acceptance and use of artificial intelligence (AI) software based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). Research data was collected from 280 educators (teachers and education university lecturers) working at schools or universities across seven regions of Türkiye. The data was gathered using a self-report questionnaire including demographic information questions and Artificial Intelligence Acceptance Scale for Education (AIASE). Within the scope of this study, the AIASE was developed to determine educators’ acceptance of artificial intelligence technology. In the scale, the performance expectancy (PE) subscale included seven items, while the effort expectancy (EE), social influence (SI), facilitating conditions (FC), hedonic motivation (HM), and habit (H) subscales each comprised five items. The price value (PV) subscale contained three items, and the behavioral intention (BI) subscale was represented by six items. In conclusion, the developed scale provides a valid and reliable tool for educators. According to the goodness-of-fit values calculated in the Structural Equation Modeling analysis, the research model indicated an adequate fit. The results showed PE, HM, and H were significant determinants of BI toward educators’ acceptance of artificial intelligence software, but only H was a significant determinant of use behavior (UB). The model variables altogether explained 68% of the variability in educators’ BI and 34% of the variability in use behavior. According to the results, incentives and practices should be implemented that reinforce the factors of HM, PE and H that are effective in the AI acceptance.

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Publication Details

Journal
SAGE Open
Published
2026-01-01
DOI
https://doi.org/10.1177/21582440251413449
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Educators’ Acceptance and Use of AI Software: UTAUT2 Model

Süleyman Nihat Şad, Kubra Acikgul
SAGE Open
AI in Service Interactions
article

Educators’ Acceptance and Use of AI Software: UTAUT2 Model

Süleyman Nihat Şad, Kubra Acikgul
article en

Abstract

The research aimed to examine the factors affecting educators’ acceptance and use of artificial intelligence (AI) software based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). Research data was collected from 280 educators (teachers and education university lecturers) working at schools or universities across seven regions of Türkiye. The data was gathered using a self-report questionnaire including demographic information questions and Artificial Intelligence Acceptance Scale for Education (AIASE). Within the scope of this study, the AIASE was developed to determine educators’ acceptance of artificial intelligence technology. In the scale, the performance expectancy (PE) subscale included seven items, while the effort expectancy (EE), social influence (SI), facilitating conditions (FC), hedonic motivation (HM), and habit (H) subscales each comprised five items. The price value (PV) subscale contained three items, and the behavioral intention (BI) subscale was represented by six items. In conclusion, the developed scale provides a valid and reliable tool for educators. According to the goodness-of-fit values calculated in the Structural Equation Modeling analysis, the research model indicated an adequate fit. The results showed PE, HM, and H were significant determinants of BI toward educators’ acceptance of artificial intelligence software, but only H was a significant determinant of use behavior (UB). The model variables altogether explained 68% of the variability in educators’ BI and 34% of the variability in use behavior. According to the results, incentives and practices should be implemented that reinforce the factors of HM, PE and H that are effective in the AI acceptance.

SAGE OpenVol. 16(1)
Inonu University (TR)
Quality Education
Openalex Percentile: Top 95%
AI in Service Interactions
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Educators’ Acceptance and Use of AI Software: UTAUT2 Model — Süleyman Nihat Şad, Kubra Acikgul · SAGE Open (2026) | TGRS Research Map | TGRS