What Makes Social Posts Go “Hot”? A Multimodal Analysis of Creator–Content–Timing Signals on a Visual Social Platform

Visual social commerce platforms now mediate much of brand communication and conversion, yet managers still lack clear guidance on how brands and creators should technically design posts that consistently achieve high user engagement under budget and platform constraints. Prior research explains why users engage with brands online, but it mainly focuses on individual motives and message features and largely treats the brand–creator–platform relationship and the post-design process as a black box. Drawing on the Technology Affordance Actualization (TAA) framework—which conceptualizes how platform-provided action possibilities (affordances) are selectively enacted through user practices—we develop a Creator–Content–Timing (CCT) perspective on how brands and creators actualize visibility, interactivity, and commercial collaboration affordances into user engagement outcomes. We analyze 138,713 image–text posts from 100 beauty brands on Xiaohongshu using machine learning, text mining, computer vision, and regression and clustering models. The results show that creator tier, brand status, sponsorship, content cues, and posting time have systematic effects on both engagement intensity and a cost-normalized metric, Int_per_cost (interactions per 1000 CNY of estimated advertising cost). Smaller creators and non-sponsored posts achieve higher engagement per impression and higher Int_per_cost than top-tier creators and sponsored posts; moderate text length, non-exclusive brand mentions, human faces, and specific temporal windows are also associated with superior outcomes. The study extends TAA to a creator–brand–platform context by operationalizing affordance actualization as observable CCT configurations at the post level and provides configuration-level guidance on how brands can align creator selection, content design, and scheduling to improve engagement on visual social commerce platforms.