Exploring barriers to digitalized wellbeing services for children and families in Finland - a qualitative study from a leadership perspective

Digital health services have the potential to improve healthcare quality and patient safety within the wellbeing sector, but their adoption has many barriers. The aim of this study was to explore barriers to digitalized wellbeing services for children and families in Finland from healthcare leaders' views. Seven leaders from the Finnish wellbeing sector participated in the study. The data were thematically analyzed using an inductive approach. The results revealed two themes: internal and external barriers to digitalization within the healthcare context. Internal barriers encompassed four subthemes: operational differences and diversity in interactions, organizational changes and resource constraints, lack of digital competence and training, and insufficient coordination and unclear responsibilities. External barriers were identified as challenges related to technology development, challenges with laws and regulations, lack of updated education and research, and challenges related to citizens. By addressing these obstacles, healthcare leaders can enhance their capacity to drive digital transformation and improve access and equity within digital wellbeing services for children and families.