The Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability

Employees’ Psychological Empowerment (PE) refers to a psychological state in which employees perceive control over their work, feel capable in their roles, and believe their contributions are meaningful. This empowerment stems from intrinsic motivation, as employees experience autonomy, competence, and a sense of impact in their work. This research aims to assesses the impact of employees’ psychological empowerment on the innovation capability of Egyptian travel agencies. A quantitative approach was used, with data collected through a questionnaire distributed to a random sample of 356 employees from Egyptian travel agencies. The results reveal a positive relationship between psychological empowerment and innovation capability, indicating that empowered employees contribute more effectively to organizational innovation.Based on these findings, the study recommends several strategies to enhance psychological empowerment and innovation. First, organizations should involve employees in decision-making by seeking their input on operational improvements, customer service strategies, and new service offerings. Second, recognition systems should be implemented to highlight how employees’ ideas lead to tangible changes, such as sharing success stories in meetings or newsletters. Finally, delegating meaningful project ownership can reinforce employees’ sense of influence and contribution, further strengthening their empowerment and fostering innovation. These practices can help travel agencies leverage psychological empowerment to drive creativity and competitive advantage. This research aims to measure the Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability.

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Publication Details

Journal
International Journal of Tourism and Hospitality Management
Published
2025-12-01
DOI
https://doi.org/10.21608/ijthm.2025.469783
Primary Topic
Organizational Leadership and Management Strategies
Type
article
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article

The Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability

SABREEN GABER ABD ELJALIL, Silvia Kamal Wadee, Khaled Soliman Abdel-Halim
International Journal of Tourism and Hospitality Management
Organizational Leadership and Management Strategies
article

The Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability

SABREEN GABER ABD ELJALIL, Silvia Kamal Wadee, Khaled Soliman Abdel-Halim
article en

Abstract

Employees’ Psychological Empowerment (PE) refers to a psychological state in which employees perceive control over their work, feel capable in their roles, and believe their contributions are meaningful. This empowerment stems from intrinsic motivation, as employees experience autonomy, competence, and a sense of impact in their work. This research aims to assesses the impact of employees’ psychological empowerment on the innovation capability of Egyptian travel agencies. A quantitative approach was used, with data collected through a questionnaire distributed to a random sample of 356 employees from Egyptian travel agencies. The results reveal a positive relationship between psychological empowerment and innovation capability, indicating that empowered employees contribute more effectively to organizational innovation.Based on these findings, the study recommends several strategies to enhance psychological empowerment and innovation. First, organizations should involve employees in decision-making by seeking their input on operational improvements, customer service strategies, and new service offerings. Second, recognition systems should be implemented to highlight how employees’ ideas lead to tangible changes, such as sharing success stories in meetings or newsletters. Finally, delegating meaningful project ownership can reinforce employees’ sense of influence and contribution, further strengthening their empowerment and fostering innovation. These practices can help travel agencies leverage psychological empowerment to drive creativity and competitive advantage. This research aims to measure the Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability.

International Journal of Tourism and Hospitality ManagementVol. 8(2)
The Egyptian General Company for Tourism and Hotels (Egypt) (EG)
Industry, innovation and infrastructure
Openalex Percentile: Top 22%
Organizational Leadership and Management Strategies
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