How are Malaysian academic libraries responding to the AI wave? An updated investigation

Purpose This study aims to provide an updated examination of how Malaysian academic libraries are responding to the growing influence of artificial intelligence (AI). It investigates the current state of AI integration, identifies emerging institutional initiatives and practices and highlights gaps in strategic, ethical and operational preparedness across university libraries in Malaysia. Design/methodology/approach AI-related developments were examined through a Web-based analysis of official library websites from eight Malaysian universities, supplemented by on-site observation. Public announcements, service updates, training activities and technological deployments were documented and thematically analyzed to identify patterns of AI adoption, institutional responses and areas of emerging practice. Findings The findings show that Malaysian academic libraries are in the early but active stages of adopting AI, with most efforts focused on research support tools such as Scopus AI and CNKI AI, AI-assisted information management and staff digital upskilling initiatives. Several libraries have introduced AI-driven personalized services. However, independent system development remains limited, and explicit institutional policies or ethical guidelines on AI use are largely absent. The study also highlights increasing industry–university collaborations and growing attention to AI literacy, yet identifies a need for more coordinated strategic planning and governance frameworks. Originality/value This study provides one of the earliest institution-level examinations of AI integration in Malaysian academic libraries, offering updated insights into how AI is being operationalized within their services and environments. It contributes regional evidence to the global discussion on AI-driven library transformation and outlines strategic considerations that may inform not only Malaysian institutions but also academic libraries in other developing or emerging contexts navigating similar intelligent transitions.