Readability and quality assessment of AI-powered chatbot responses to overactive bladder patient questions: a comparative study

AI chatbots show potential for patient education but produce content with readability levels too complex for general audiences. Significant quality variations exist between models. These findings emphasize the need for collaboration between healthcare professionals and AI developers to create more accessible, reliable health information systems.

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Publication Details

Journal
BMC Urology
Published
2026-01-08
DOI
https://doi.org/10.1186/s12894-025-02033-w
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Readability and quality assessment of AI-powered chatbot responses to overactive bladder patient questions: a comparative study

Tunahan Ateş, Fesih Ok, İbrahim Halil Şükür, Nebil Akdoğan et al.
BMC Urology
Artificial Intelligence in Healthcare and Education
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Readability and quality assessment of AI-powered chatbot responses to overactive bladder patient questions: a comparative study

Tunahan Ateş, Fesih Ok, İbrahim Halil Şükür, Nebil Akdoğan, Mehmet Gürkan Arıkan, Volkan İzol, Mutlu Deger, Ismail Onder Yilmaz
article en

Abstract

AI chatbots show potential for patient education but produce content with readability levels too complex for general audiences. Significant quality variations exist between models. These findings emphasize the need for collaboration between healthcare professionals and AI developers to create more accessible, reliable health information systems.

BMC UrologyVol. 26(1)
State Hospital (GB), Cukurova University (TR)
Quality Education
Openalex Percentile: Top 96%
Artificial Intelligence in Healthcare and Education
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