Chat-Based Decision Support System for the Maternal Health Journey in Assam, India: Protocol for a Mixed Methods Multiphase Implementation Study

e-SAATHI offers a scalable digital approach to improve MH across a variety of sociodemographic, linguistic, and risk settings. By delivering timely, personalized support, the chatbot may enhance health-seeking behavior and outcomes in Assam and in similar low-resource areas globally.

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Publication Details

Journal
JMIR Research Protocols
Published
2026-01-05
DOI
https://doi.org/10.2196/81873
Primary Topic
Mobile Health and mHealth Applications
Type
article
Field-Weighted Citation Impact
0.00
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article

Chat-Based Decision Support System for the Maternal Health Journey in Assam, India: Protocol for a Mixed Methods Multiphase Implementation Study

Swapnil Rawat, Charlotte Warren, Jitender Nagpal, Ashita Munjral et al.
JMIR Research Protocols
Mobile Health and mHealth Applications
article

Chat-Based Decision Support System for the Maternal Health Journey in Assam, India: Protocol for a Mixed Methods Multiphase Implementation Study

Swapnil Rawat, Charlotte Warren, Jitender Nagpal, Ashita Munjral, Ben Bellows, Aditi Aditi
article en

Abstract

e-SAATHI offers a scalable digital approach to improve MH across a variety of sociodemographic, linguistic, and risk settings. By delivering timely, personalized support, the chatbot may enhance health-seeking behavior and outcomes in Assam and in similar low-resource areas globally.

JMIR Research ProtocolsVol. 15
Health Sciences North (CA), Sitaram Bhartia Institute of Science and Research (IN), Population Council (US), Population Council Institute (IN), MSD (India) (IN)
Gender equality
Openalex Percentile: Top 98%
Mobile Health and mHealth Applications
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Chat-Based Decision Support System for the Maternal Health Journey in Assam, India: Protocol for a Mixed Methods Multiphase Implementation Study — Swapnil Rawat, Charlotte Warren, et al. · JMIR Research Protocols (2026) | TGRS Research Map | TGRS