Unveiling the intellectual landscape of artificial intelligence and consumer behavior

The rapid integration of artificial intelligence (AI) in marketing has fundamentally transformed consumer behavior research. This study presents a comprehensive bibliometric analysis of the academic literature on AI and consumer behavior published between 2015 and 2025. Drawing on 56 articles indexed in the Scopus database, we employed RStudio (Bibliometrix) and VOSviewer to identify publication trends, influential authors, dominant countries, leading journals, and thematic evolution in this field. The findings indicate a marked increase in research activity after 2020, with the United States, India, and China emerging as leading contributors. Keyword co-occurrence and citation network analyses revealed four major research streams: AI for consumer data processing, product development, consumer need identification, and survey-based behavioral modeling. Notably, ethical issues such as data privacy, algorithmic bias, and digital surveillance are increasingly highlighted in recent literature. This study contributes to the literature by mapping the intellectual landscape, identifying research gaps, and offering future directions, particularly at the intersection of AI capabilities and consumer trust.

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Publication Details

Journal
Discover Artificial Intelligence
Published
2026-01-05
DOI
https://doi.org/10.1007/s44163-025-00740-9
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
52.10
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article

Unveiling the intellectual landscape of artificial intelligence and consumer behavior

Ivana Rosediana Dewi, Masmira Kurniawati, Siti Zulaikha
1 citations
Discover Artificial Intelligence
AI in Service Interactions
52.10
article

Unveiling the intellectual landscape of artificial intelligence and consumer behavior

Ivana Rosediana Dewi, Masmira Kurniawati, Siti Zulaikha
article en
1 citations

Abstract

The rapid integration of artificial intelligence (AI) in marketing has fundamentally transformed consumer behavior research. This study presents a comprehensive bibliometric analysis of the academic literature on AI and consumer behavior published between 2015 and 2025. Drawing on 56 articles indexed in the Scopus database, we employed RStudio (Bibliometrix) and VOSviewer to identify publication trends, influential authors, dominant countries, leading journals, and thematic evolution in this field. The findings indicate a marked increase in research activity after 2020, with the United States, India, and China emerging as leading contributors. Keyword co-occurrence and citation network analyses revealed four major research streams: AI for consumer data processing, product development, consumer need identification, and survey-based behavioral modeling. Notably, ethical issues such as data privacy, algorithmic bias, and digital surveillance are increasingly highlighted in recent literature. This study contributes to the literature by mapping the intellectual landscape, identifying research gaps, and offering future directions, particularly at the intersection of AI capabilities and consumer trust.

Discover Artificial IntelligenceVol. 6(1)
Universitas Airlangga (ID), Universitas Tidar (ID)
Industry, innovation and infrastructure
Openalex Percentile: Top 1%
AI in Service Interactions
52.10
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Unveiling the intellectual landscape of artificial intelligence and consumer behavior — Ivana Rosediana Dewi, Masmira Kurniawati, et al. · Discover Artificial Intelligence (2026) | TGRS Research Map | TGRS