Designing intelligent chatbots with ChatGPT: a framework for development and implementation
This study provides a structured framework for chatbot development with ChatGPT, offering insights into optimizing user experience, leveraging hybrid design, and mitigating limitations. The proposed framework serves as a practical guide for researchers, developers, and businesses aiming to create intelligent, user-centric chatbot solutions.
Authors
- Javeed Kittur (ORCID: https://orcid.org/0000-0001-6132-7304)
- Sajjad Hyder
Institutions
- University of Oklahoma (US)
Publication Details
- Journal
- Frontiers in Artificial Intelligence
- Published
- 2026-01-05
- DOI
- https://doi.org/10.3389/frai.2025.1618791
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00