Predictive Model for Reducing Employee Turnover Using Machine Learning Techniques

Purpose - The problem of employee turnover is a chronic disruption in the stability of organizations, them functioning, and their long-term development. This paper will fill the gap of proactive and data-driven instruments that would measure the employees at risk of leaving without resignation. Aim - The objective of the study is to construct and test a predictive employee turnover model based on interpretable machine learning and apply it to employee retention purposes and offer a generalizable model to HR professionals. Methodology - The analysis utilizes the CatBoost Classifier gradient-boosting model optimized over a categorical variable, and analyzes a publicly available HR analytics dataset of 59,598 records of employees at Kaggle. The data processing, model training, and performance evaluation (in terms of Accuracy, F1- score, and ROC- AUC) are part of the research pipeline along with the analysis of feature-importance to determine what predictors, have the strongest effect on attrition? Findings - The model scored high (0.8546) in ROC-AUC which means that the model has strong discriminative ability with regard to the ability to differentiate between employees who leave and those who remain. The feature-importance analysis demonstrates that organizational and behavioral factors include job level, marital status, remote work status, work-life balance, promotions, and dependents which have significantly larger predictive power compared to such demographic factors as age and gender. Limitations - The conclusions are made using one big company dataset and will not take into consideration contextual aspects of the labour-market or company-specific cultural variables. The lack of qualitative and team level indicators (leadership style, psychological safety, engagement) can also restrict the extension of the model, especially in an academic and a public-sector environment. Practical Implications - The model offers a clear, evidence-based instrument to HR professionals to recognize high-risk workers and shape up specific interventions on career advancement, work-related flexibility, recognition, and work-life interface. When organizations are paying attention to the most significant predictors, they can focus on retention programs and dedicate resources toward better use. Originality/value - This work is useful to HR analytics because it combines a highly performing machine learning algorithm with explainable results, as opposed to accuracy-only methods and adoptable, practitioner- oriented models. It provides a flexible baseline framework that can be scaled up or down by organizations, such as academic and public ones, to enable strategic planning of the workforce base and evidence-based HR decision-making.

Authors

Publication Details

Journal
Journal of Human Resource Management
Published
2025-12-30
DOI
https://doi.org/10.46287/qyhz8899
Primary Topic
AI and HR Technologies
Type
article
Field-Weighted Citation Impact
0.00
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article

Predictive Model for Reducing Employee Turnover Using Machine Learning Techniques

Mahgoub Abdelrahim, Khadiga Abdelkarim, Bara ALTAYEB
Journal of Human Resource Management
AI and HR Technologies
article

Predictive Model for Reducing Employee Turnover Using Machine Learning Techniques

Mahgoub Abdelrahim, Khadiga Abdelkarim, Bara ALTAYEB
article en

Abstract

Purpose - The problem of employee turnover is a chronic disruption in the stability of organizations, them functioning, and their long-term development. This paper will fill the gap of proactive and data-driven instruments that would measure the employees at risk of leaving without resignation. Aim - The objective of the study is to construct and test a predictive employee turnover model based on interpretable machine learning and apply it to employee retention purposes and offer a generalizable model to HR professionals. Methodology - The analysis utilizes the CatBoost Classifier gradient-boosting model optimized over a categorical variable, and analyzes a publicly available HR analytics dataset of 59,598 records of employees at Kaggle. The data processing, model training, and performance evaluation (in terms of Accuracy, F1- score, and ROC- AUC) are part of the research pipeline along with the analysis of feature-importance to determine what predictors, have the strongest effect on attrition? Findings - The model scored high (0.8546) in ROC-AUC which means that the model has strong discriminative ability with regard to the ability to differentiate between employees who leave and those who remain. The feature-importance analysis demonstrates that organizational and behavioral factors include job level, marital status, remote work status, work-life balance, promotions, and dependents which have significantly larger predictive power compared to such demographic factors as age and gender. Limitations - The conclusions are made using one big company dataset and will not take into consideration contextual aspects of the labour-market or company-specific cultural variables. The lack of qualitative and team level indicators (leadership style, psychological safety, engagement) can also restrict the extension of the model, especially in an academic and a public-sector environment. Practical Implications - The model offers a clear, evidence-based instrument to HR professionals to recognize high-risk workers and shape up specific interventions on career advancement, work-related flexibility, recognition, and work-life interface. When organizations are paying attention to the most significant predictors, they can focus on retention programs and dedicate resources toward better use. Originality/value - This work is useful to HR analytics because it combines a highly performing machine learning algorithm with explainable results, as opposed to accuracy-only methods and adoptable, practitioner- oriented models. It provides a flexible baseline framework that can be scaled up or down by organizations, such as academic and public ones, to enable strategic planning of the workforce base and evidence-based HR decision-making.

Journal of Human Resource ManagementVol. 28(2)
Reduced inequalities
Openalex Percentile: Top 22%
AI and HR Technologies
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