Exploring Payment Pain in Food Purchases During Travel

This study examines the relationship between the pain of payment during food purchases by travellers and moderating variables such as income, trip planning duration, payment amount, and payment method. Two experimental studies were conducted, one in the United States and one in Turkiye. Results from Turkiye indicate that payment method and trip planning duration play a significant and positive moderating role in the relationship between the highest food purchase amount and the pain of payment. In the United States, however, the payment method was found to have a significant but negative moderating effect. Additionally, when income and trip planning duration were considered as independent variables, both the highest food purchase amount and total food expenditure during the trip had a significant and positive moderating effect on the pain of payment. This study discusses the "pain of payment" phenomenon, a cognitive bias in behavioral economics, in the context of tourism expenditures.

Authors

Institutions

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-12-31
DOI
https://doi.org/10.5281/zenodo.18134862
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Exploring Payment Pain in Food Purchases During Travel

İbrahim Arslan, METİN Tuğçe, Yusuf BOZGEYİK
Zenodo (CERN European Organization for Nuclear Research)
Customer Service Quality and Loyalty
article

Exploring Payment Pain in Food Purchases During Travel

İbrahim Arslan, METİN Tuğçe, Yusuf BOZGEYİK
article en

Abstract

This study examines the relationship between the pain of payment during food purchases by travellers and moderating variables such as income, trip planning duration, payment amount, and payment method. Two experimental studies were conducted, one in the United States and one in Turkiye. Results from Turkiye indicate that payment method and trip planning duration play a significant and positive moderating role in the relationship between the highest food purchase amount and the pain of payment. In the United States, however, the payment method was found to have a significant but negative moderating effect. Additionally, when income and trip planning duration were considered as independent variables, both the highest food purchase amount and total food expenditure during the trip had a significant and positive moderating effect on the pain of payment. This study discusses the "pain of payment" phenomenon, a cognitive bias in behavioral economics, in the context of tourism expenditures.

Zenodo (CERN European Organization for Nuclear Research)
University of Bonn (DE), Kahramanmaraş Sütçü İmam University (TR), Gaziantep University (TR)
Decent work and economic growth
Openalex Percentile: Top 23%
Customer Service Quality and Loyalty
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.