Factors influencing dental clinic utilization satisfaction among patients receiving orthodontic treatment

Conclusion:Patient satisfaction with dental clinics and hospitals differed depending on their general characteristics.Among the detailed influencing factors, professionalism ("listening to patients' opinions by medical staff"), kindness ("cleanliness of the hospital environment" and "friendliness of the dentist"), and efficiency ("detailed explanation of the treatment process by medical staff") factors were the most significant contributors to overall satisfaction.