Взаємозв'язок між ставленням бібліотекарів до роботи, службою обробки дослідницьких даних та якістю даних: дослідження в бібліотеках державних закладів вищої освіти Індонезії

Objective. Librarians’ responses to customer requests reflect their attitude. Encouraging positive attitudes among librarians is crucial for preparing institutions to reach their maximum potential in service delivery, particularly in research data services. Universities need academic library research data services to maintain data quality. These services help academic communities verify and maintain the quality of their data. Institutions, projects, and stakeholders determine the strategic value of data quality dimensions. This study aims to investigate research data services practiced by Indonesian academic librarians and to assess their attitudes, which are crucial for enhancing research data services and improving the quality of research data. Methods. Quantitative approach was used in this research. The sampling technique was purposive sampling. SEM-PLS and SmartPLS 3 were used for data analysis. This study focuses on academic librarians working in higher education institutions that are members of the Indonesian Higher Education Library Forum (FPPTI). Respondents were selected from libraries that provide research data services. Results. The results show that all constructs in the study were valid and reliable. The results emphasize the critical importance of research data services in the research model and the indirect effect of attitude on data quality through these services. Attitude has a significant impact on the research data service. However, the research data service has a more substantial impact on data quality. Conclusions. Fostering positive attitudes through training and supportive environments can improve service delivery and data quality. Strengthening research data services also enhances institutional credibility and academic outcomes.