The Impact of Subconscious Cues and Brand Identity on Offline Consumers' Behaviour Among Indian Youth

In this research, the authors examine the impact of elements of brand identity and subliminal environmental cues on the purchasing behaviour of young consumers in the urban Indian malls. The research particularly focuses on the impact of such ambient factors as lighting, music, aroma, product arrangement, and minor design features on impulsive buying and emotional response in a quantitative and structured survey targeting individuals aged 18-30. The questionnaire addresses the extent to which impulse, atmosphere, intuit, and other subconscious motivations overrule rational decision making in retail stores and the other section of the questionnaire considers the impact of brand visual image on the perceived brand trust, quality and emotional attachment of the brand. This involves the influence of logos, colours, fonts, symbols and promotional materials on these aspects. The findings indicate that a large percentage of the surveyed respondents are driven by unconscious aspects of the store, and these aspects often override conscious thought in making decision regarding what to purchase. Another key point that is highlighted in the study is that visual components of brand recognition, including packaging and minor design hints, are necessary in generating trust and long-lasting loyalty besides being perceived unconsciously on the part of consumers. The synergy between subconscious drivers and explicit branding tactics is what makes the combination of sensory marketing and the strong and consistent visual narrative the best effect of retail experiences. The conclusions indicate that visual brand recognition and the environmental signals can be greatly enhanced to enhance customer experience and business retention that have far reaching implications on the marketing managers, brand formulators and retail designers. Another important ethical aspect of the study, however, concerns the independence of the buyer and openness in the environments where marketing strategy depends on subconscious persuasion to a considerable degree.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-12-31
DOI
https://doi.org/10.5281/zenodo.18106514
Primary Topic
Consumer Retail Behavior Studies
Type
article
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article

The Impact of Subconscious Cues and Brand Identity on Offline Consumers' Behaviour Among Indian Youth

Mahesh Kumar Mishra, Tavishi Saxena
Zenodo (CERN European Organization for Nuclear Research)
Consumer Retail Behavior Studies
article

The Impact of Subconscious Cues and Brand Identity on Offline Consumers' Behaviour Among Indian Youth

Mahesh Kumar Mishra, Tavishi Saxena
article en

Abstract

In this research, the authors examine the impact of elements of brand identity and subliminal environmental cues on the purchasing behaviour of young consumers in the urban Indian malls. The research particularly focuses on the impact of such ambient factors as lighting, music, aroma, product arrangement, and minor design features on impulsive buying and emotional response in a quantitative and structured survey targeting individuals aged 18-30. The questionnaire addresses the extent to which impulse, atmosphere, intuit, and other subconscious motivations overrule rational decision making in retail stores and the other section of the questionnaire considers the impact of brand visual image on the perceived brand trust, quality and emotional attachment of the brand. This involves the influence of logos, colours, fonts, symbols and promotional materials on these aspects. The findings indicate that a large percentage of the surveyed respondents are driven by unconscious aspects of the store, and these aspects often override conscious thought in making decision regarding what to purchase. Another key point that is highlighted in the study is that visual components of brand recognition, including packaging and minor design hints, are necessary in generating trust and long-lasting loyalty besides being perceived unconsciously on the part of consumers. The synergy between subconscious drivers and explicit branding tactics is what makes the combination of sensory marketing and the strong and consistent visual narrative the best effect of retail experiences. The conclusions indicate that visual brand recognition and the environmental signals can be greatly enhanced to enhance customer experience and business retention that have far reaching implications on the marketing managers, brand formulators and retail designers. Another important ethical aspect of the study, however, concerns the independence of the buyer and openness in the environments where marketing strategy depends on subconscious persuasion to a considerable degree.

Zenodo (CERN European Organization for Nuclear Research)
Banasthali University (IN)
Openalex Percentile: Top 26%
Consumer Retail Behavior Studies
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