HYBRID MODEL FOR ASSESSING THE USABILITY OF A UNIVERSITY E-LEARNING PLATFORM: A CASE STUDY OF THE I-UH2C SYSTEM

Promoting distance learning is essential to support students fresh from high school in their transition to full autonomy, but this transition must be implemented in practice. Gradually integrating distance learning into their curriculum is an effective approach to developing their self-learning skills. This method enables them to learn how to manage their time and assess themselves, thereby strengthening their autonomy and their ability to adapt to a variety of learning situations. This research aims to assess the usability and measurement of success and quality of learning platforms by developing a new evaluation approach based on two models and using a set of criteria developed from a quantitative and qualitative research methodology that was used at the Hassan II University in Casablanca and applied to the i-UH2C e-learning platform. The results obtained underline the importance of implementing an evaluation model for e-learning platforms to help the university achieve these objectives and improve the performance of such distance learning platform to meet the needs of learners. These results also encourage a better understanding of the positive aspects of this approach, such as active engagement in distance learning, ease of use of the platforms, interactivity and satisfaction endorsed by the majority of students, as well as areas that could be improved, including infrastructure, socio-economic disparities, and the learner’s socio-cultural environment.