Education Needs for Public Health Crisis Using an Importance-Performance Analysis and Borich Needs Assessment Model: Focused on Aircraft Quarantine Officials

Purpose: This study aimed to investigate the importance and performance levels of the duties related to public health crisis response of the aircraft quarantine officials and to analyze their educational needs for public health crisis. Methods: The subjects were quarantine officials at Incheon airport in Korea, and data from a total of 121 individuals were utilized for analysis. Data were analyzed by an independent t-test, paired t-test, and one-way ANOVA for the importance and performance of duties regarding public health crisis according to general characteristics. An Importance-performance analysis (IPA) and Borich needs assessment model were used to analyze public health crisis education needs. Results: The IPA analysis revealed that the area requiring focused improvement efforts (concentrate here), where importance is high, but performance is low, primarily includes epidemiological investigation of emerging infectious diseases. The Borich needs assessment was used to identify the following priority items: epidemiological investigation of emerging infectious diseases, occurrence of social disaster after patient isolation, donning and doffing of personal protective equipment (PPE), and epidemiological investigation of respiratory infectious diseases. Conclusion: Based on these results, it will be necessary to develop and implement practical education and training programs for aircraft quarantine officials.