Large language models versus healthcare professionals in providing medical information to patient questions: A systematic review

The review summarizes current evidence on the accuracy and adequacy of medical information provided by LLMs in response to patient questions, compared to healthcare professionals and clinical guidelines. While LLMs show potential as supportive tools in healthcare, their integration should be approached cautiously due to inconsistent performance and possible risks. Further research is essential before widespread adoption.

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Publication Details

Journal
International Journal of Medical Informatics
Published
2025-12-31
DOI
https://doi.org/10.1016/j.ijmedinf.2025.106250
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Large language models versus healthcare professionals in providing medical information to patient questions: A systematic review

M. Jacobs, Walter van der Weegen, Rintje Agricola, Jacobien H.F. Oosterhoff
International Journal of Medical Informatics
Artificial Intelligence in Healthcare and Education
article

Large language models versus healthcare professionals in providing medical information to patient questions: A systematic review

M. Jacobs, Walter van der Weegen, Rintje Agricola, Jacobien H.F. Oosterhoff
article en

Abstract

The review summarizes current evidence on the accuracy and adequacy of medical information provided by LLMs in response to patient questions, compared to healthcare professionals and clinical guidelines. While LLMs show potential as supportive tools in healthcare, their integration should be approached cautiously due to inconsistent performance and possible risks. Further research is essential before widespread adoption.

International Journal of Medical InformaticsVol. 209
University Medical Center Groningen (NL), Erasmus MC (NL), Amalia Kinderziekenhuis (NL), St. Anna Hospital (DE), St. Anna Ziekenhuis (NL), Delft University of Technology (NL)
Openalex Percentile: Top 37%
Artificial Intelligence in Healthcare and Education
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Large language models versus healthcare professionals in providing medical information to patient questions: A systematic review — M. Jacobs, Walter van der Weegen, et al. · International Journal of Medical Informatics (2025) | TGRS Research Map | TGRS