Organizational Change in the Age of AI: Assessing Eastern European Professionals’ Attitudes and Readiness

In the contemporary dynamic world, the integration and advancements of artificial intelligence (AI) have become a global phenomenon with a profound impact on human life and the ability to generate value across various industries and business sectors. The present study integrates four personality-based traits—innovativeness, optimism, discomfort, and insecurity—to explore how professionals from the legal field perceive this technology and their readiness to incorporate digital legal tools and AI in their profession. To empirically validate the proposed research hypotheses, a quantitative research method was employed. The quantitative data analysis was carried out using partial least squares structural equation (PLS-SEM) modelling. Conducted in two Eastern European countries, Latvia and Romania, the research findings indicate that an optimistic mindset drives innovation and generates new opportunities for professionals to use AI tools effectively, enhance efficiency, and solve emerging challenges within the field. The findings offer guidance for policymakers in developing policies, training programs, and communication strategies to facilitate a smooth transition to AI-based practice, support practitioner training, and build community confidence by clarifying AI’s capabilities and constraints.