Business Continuity Risk Management and Organizational Performance in UAE Public Organizations: A Conceptual Framework Based on the Resource-Based View

Public organizations in the United Arab Emirates operate in a complex environment characterized by rapid development, high service expectations, and increasing exposure to diverse disruptions. Ensuring continuity of critical public services has therefore become a strategic priority rather than a purely compliance-driven activity. This conceptual paper aims to examine how business continuity risk management factors influence organizational performance in UAE public organizations, while highlighting the mediating role of organizational culture. Drawing on the Resource-Based View, the paper develops a conceptual framework that positions top management communication, ICT tools usage, organizational structure, risk management governance, and employee training and awareness as strategic organizational capabilities. The study adopts a conceptual and theory-driven approach, synthesizing existing literature to formulate ten hypotheses. The proposed framework suggests that these business continuity factors positively influence organizational performance, with organizational culture strengthening or weakening these relationships. The paper contributes theoretically by extending RBV to public-sector business continuity management and practically by offering guidance for UAE public organizations seeking resilient and sustained performance.