Workforce Stability through Satisfaction: Leadership Lessons from a Multicultural Oncology Nursing Staff

BACKGROUND: Nurses’ job satisfaction is crucial for retaining skilled staff, particularly in high-acuity oncology settings where complex treatments and emotional labor can erode well-being. Understanding the factors influencing satisfaction supports strategic workforce planning and sustainability. OBJECTIVES: This study aimed to assess job satisfaction levels among nurses in a specialized oncology center and to examine demographic and organizational influences on satisfaction. METHODS: A cross-sectional survey of 131 nurses was conducted at the Sultan Qaboos Comprehensive Cancer Care and Research Center in Oman. Data were collected using a modified McCloskey/Mueller Satisfaction Scale and analyzed with descriptive statistics, analysis of variance, and t -tests to identify the significant differences in satisfaction based on age, nationality, and work unit. RESULTS: The overall mean job satisfaction score was moderate to high (mean = 3.96, standard deviation = 0.745). Older nurses (over 40 years), non-Omani nurses, and those working in administrative and day-care units reported significantly higher satisfaction scores ( P < 0.05) than their counterparts. Peer support and collegial relationships were rated highest, while decision-making autonomy and opportunities for academic publication were rated lowest. CONCLUSION: The study highlights the importance of supportive peer relationships, fair decision-making processes, and professional development opportunities in enhancing job satisfaction among oncology nurses. These factors, when addressed, can significantly contribute to improving workforce stability and retention in multicultural oncology care environments.