Integrated port governance and digitalization system: A model for boosting port logistics performance

This study investigates the effect of integrated governance and digitalization on port logistics performance through Port Digitalization Infrastructure and system, Competent and Certified Port Workers, Integrated Shipping and Trucking, Customer-Oriented Port Services, and Port Environment, Green, and Safety. This study used 23 manifest variables, and data were collected through an online survey from 150 respondent practitioners and direct interviews with experts. Partial least squares structural equation modeling (PLS-SEM) was applied to test the model. The measurement results show that there is a positive and significant total effect of Port integration and digitalization governance through Port Digitalization Infrastructure and System, Integrated Shipping and Trucking, Competent Port Worker Requirements, and Customer-Oriented Port Services on Port Logistics Performance. The current study finds that the implementation of the port-integrated and digitalization governance, supported by infrastructure automation, digitalization system, worker competence, and IT certification, has contributed positively and significantly to encouraging port services based on customer orientation, port environmental and safety, port-integrated shipping and trucking, which indirectly increase the efficiency, effectiveness, and productivity of port logistics performance.