Machine Translation at the Hospital: Healthcare Professionals’ Perspectives on Use, Appropriateness, and Policy

This study surveys healthcare professionals’ use of MT and GenAI at a hospital, examining usage, adoption factors, satisfaction, technical conditions, and the perceived need for policies and training. Results show MT and GenAI tools are mostly used in routine care but are perceived as inappropriate for complex interactions, against a backdrop of absent institutional policies.

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Publication Details

Journal
Tradumàtica tecnologies de la traducció
Published
2025-12-22
DOI
https://doi.org/10.5565/rev/tradumatica.520
Primary Topic
Electronic Health Records Systems
Type
article
Field-Weighted Citation Impact
0.00

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article

Machine Translation at the Hospital: Healthcare Professionals’ Perspectives on Use, Appropriateness, and Policy

Susana Valdez, Noa Warren, Floor Van Heeswijk
Tradumàtica tecnologies de la traducció
Electronic Health Records Systems
article

Machine Translation at the Hospital: Healthcare Professionals’ Perspectives on Use, Appropriateness, and Policy

Susana Valdez, Noa Warren, Floor Van Heeswijk
article en

Abstract

This study surveys healthcare professionals’ use of MT and GenAI at a hospital, examining usage, adoption factors, satisfaction, technical conditions, and the perceived need for policies and training. Results show MT and GenAI tools are mostly used in routine care but are perceived as inappropriate for complex interactions, against a backdrop of absent institutional policies.

Tradumàtica tecnologies de la traducció(23)
Leiden University (NL)
Leids Universitair Medisch Centrum
Openalex Percentile: Top 27%
Electronic Health Records Systems
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