Enrolment Performance in Higher Education: A Focused Literature Review

The intensification of competition in higher education has heightened the strategic importance of brand communication in shaping enrolment performance, particularly in digitally mediated and adult-learning contexts. This focused literature review synthesizes prior research on enrolment performance in higher education regional institutions. The review of this study examines how enrollment as performance outcomes of higher education institution. The analysis reveals a clear evolution of enrolment performance from a narrow quantitative indicator to a multidimensional construct encompassing conversion effectiveness, cost efficiency, learner–institution fit, and sustainability. However, significant gaps persist in operationalizing enrolment performance, linking brand communication to intermediate digital metrics such as conversion rates, and incorporating adult learner perspectives in less-developed regions. By consolidating fragmented findings across disciplines, this review clarifies the conceptual and practical perspective of enrolment performance and identifies directions for future empirical research. The study contributes to higher education marketing scholarship by advancing a more integrated understanding that can support sustainable enrolment outcomes in competitive and resource-constrained environments.

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Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2025-12-30
DOI
https://doi.org/10.6007/ijarbss/v15-i12/27338
Primary Topic
Management and Marketing Education
Type
article
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article

Enrolment Performance in Higher Education: A Focused Literature Review

Poh-Chuin Teo, Han Zicheng
International Journal of Academic Research in Business and Social Sciences
Management and Marketing Education
article

Enrolment Performance in Higher Education: A Focused Literature Review

Poh-Chuin Teo, Han Zicheng
article en

Abstract

The intensification of competition in higher education has heightened the strategic importance of brand communication in shaping enrolment performance, particularly in digitally mediated and adult-learning contexts. This focused literature review synthesizes prior research on enrolment performance in higher education regional institutions. The review of this study examines how enrollment as performance outcomes of higher education institution. The analysis reveals a clear evolution of enrolment performance from a narrow quantitative indicator to a multidimensional construct encompassing conversion effectiveness, cost efficiency, learner–institution fit, and sustainability. However, significant gaps persist in operationalizing enrolment performance, linking brand communication to intermediate digital metrics such as conversion rates, and incorporating adult learner perspectives in less-developed regions. By consolidating fragmented findings across disciplines, this review clarifies the conceptual and practical perspective of enrolment performance and identifies directions for future empirical research. The study contributes to higher education marketing scholarship by advancing a more integrated understanding that can support sustainable enrolment outcomes in competitive and resource-constrained environments.

International Journal of Academic Research in Business and Social SciencesVol. 15(12)
International Islamic University Malaysia (MY), University of Technology Malaysia (MY)
Quality Education
Openalex Percentile: Top 24%
Management and Marketing Education
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