Developing and Validating a Competency Framework for Non-clinical Simulation Operations Specialists

A mixed-methods design guided by participatory action research (PAR) was used to guide this work. This study followed Batt et al.'s six-step model to develop and validate the competency framework. Methods included a narrative review, artificial intelligence (AI)-supported competency generation, semi-structured interviews, a card-sorting exercise, survey-based validation, and focus groups. Results: This study produced a validated competency framework for non-clinical SOS training consisting of 36 competencies across three technical pillars: (i) Simulation Technology (SIMTECH); (ii) Educational Principles (EDUPRI); and (iii) Safety (SAFE), plus a General Competencies (GEN) pillar aligned with transferable knowledge, skills, and attitudes (KSAs). Conclusion: This study provides the first validated competency framework tailored for entry-level, non-clinical SOS, grounded in both theory and real-world perspectives. The final framework offers a foundation for curriculum developers, employers, and certification bodies, and informs the development of accessible training pathways for non-clinicians entering the simulation operations field.