Conditions for the acceptance of advertising content generated by generative artificial intelligence

The dynamic development of GenAI tools and their growing availability suggest that this technology will play an increasingly important role in marketing, particularly in advertising. It redefines not only the way advertising materials are created, but also their visual, linguistic and narrative form, which is important for how they are perceived, evaluated and accepted by consumers. Furthermore, despite its numerous benefits, it is associated with a number of challenges that may be of significant importance to consumers. This article aims to identify the factors that determine the level of social acceptance of advertising materials generated using GenAI tools. The research process utilised the meta-UTAUT model, expanded with additional variables: hedonistic motivation, trust and habit, which in the context of advertising materials may play a significant role in the process of forming attitudes and behavioural intentions towards the use of generative AI. The results obtained are important both in the context of further research on the acceptance of this technology and the effects of its work, including in the advertising sector, as well as for practitioners operating in this market.

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Publication Details

Journal
Human Technology
Published
2025-12-30
DOI
https://doi.org/10.14254/1795-6889.2025.21-3.8
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

Conditions for the acceptance of advertising content generated by generative artificial intelligence

Dominika KACZOROWSKA-SPYCHALSKA, Łukasz Sułkowski
Human Technology
AI in Service Interactions
article

Conditions for the acceptance of advertising content generated by generative artificial intelligence

Dominika KACZOROWSKA-SPYCHALSKA, Łukasz Sułkowski
article en

Abstract

The dynamic development of GenAI tools and their growing availability suggest that this technology will play an increasingly important role in marketing, particularly in advertising. It redefines not only the way advertising materials are created, but also their visual, linguistic and narrative form, which is important for how they are perceived, evaluated and accepted by consumers. Furthermore, despite its numerous benefits, it is associated with a number of challenges that may be of significant importance to consumers. This article aims to identify the factors that determine the level of social acceptance of advertising materials generated using GenAI tools. The research process utilised the meta-UTAUT model, expanded with additional variables: hedonistic motivation, trust and habit, which in the context of advertising materials may play a significant role in the process of forming attitudes and behavioural intentions towards the use of generative AI. The results obtained are important both in the context of further research on the acceptance of this technology and the effects of its work, including in the advertising sector, as well as for practitioners operating in this market.

Human TechnologyVol. 21(3)
Jagiellonian University (PL), University of Łódź (PL)
Openalex Percentile: Top 18%
AI in Service Interactions
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