Optimizing Students’ Learning in Operations Management: The Impact of Simulation-based Games and Feedback Strategies

This study investigates the impact of game-based learning and feedback in Operations Management education using a simulation. Guided by Revised Bloom’s Taxonomy, the research evaluates student learning outcomes across factual, conceptual, and procedural knowledge dimensions. Results show that simulation games significantly enhance conceptual and procedural understanding. Additionally, feedback type—general versus detailed—affects performance differently across student groups, with detailed feedback benefiting high performers and general feedback aiding low performers. These findings underscore the importance of tailored instructional strategies and reinforce the value of simulation games in fostering higher-order cognitive skills in business education.