Towards a Blueprint for Practitioners to Enhance Digital Awareness: Preliminary Observations on AI-Related Workplace Stressors

The growing integration of Artificial Intelligence (AI) in the workplace introduces both positive and negative stressors that affect employee well-being and organizational efficiency, requiring effective management of these dynamics. Empirical evidence on the effectiveness of digital awareness training in mitigating AI-related stress remains scarce. This pilot study develops a digital awareness training and evaluates its impact on AI-related stress appraisal, including techno-distress, techno-eustress, and attitudes towards AI (fear vs. acceptance). Results from a heterogeneous sample of employees (n = 32) from small and medium-sized enterprises indicate a significant reduction in techno-overload, with tendencies towards improved work facilitation and information literacy. These results offer an initial, evidence-based blueprint for digital awareness interventions, offering actionable insights for reducing techno-distress and promoting digital literacy. Further longitudinal and repeated-intervention studies are needed to validate and sustain these effects over time.

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Publication Details

Journal
ScholarSpace (University of Hawaii at Manoa)
Published
2025-12-23
Primary Topic
Technostress in Professional Settings
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article
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article

Towards a Blueprint for Practitioners to Enhance Digital Awareness: Preliminary Observations on AI-Related Workplace Stressors

Katharina-Maria Illgen, Laura Hein, Oliver Thomas, Kim Pham et al.
ScholarSpace (University of Hawaii at Manoa)
Technostress in Professional Settings
article

Towards a Blueprint for Practitioners to Enhance Digital Awareness: Preliminary Observations on AI-Related Workplace Stressors

Katharina-Maria Illgen, Laura Hein, Oliver Thomas, Kim Pham, Nina Kolchmeyer
article en

Abstract

The growing integration of Artificial Intelligence (AI) in the workplace introduces both positive and negative stressors that affect employee well-being and organizational efficiency, requiring effective management of these dynamics. Empirical evidence on the effectiveness of digital awareness training in mitigating AI-related stress remains scarce. This pilot study develops a digital awareness training and evaluates its impact on AI-related stress appraisal, including techno-distress, techno-eustress, and attitudes towards AI (fear vs. acceptance). Results from a heterogeneous sample of employees (n = 32) from small and medium-sized enterprises indicate a significant reduction in techno-overload, with tendencies towards improved work facilitation and information literacy. These results offer an initial, evidence-based blueprint for digital awareness interventions, offering actionable insights for reducing techno-distress and promoting digital literacy. Further longitudinal and repeated-intervention studies are needed to validate and sustain these effects over time.

ScholarSpace (University of Hawaii at Manoa)
Quality Education
Openalex Percentile: Top 28%
Technostress in Professional Settings
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