Asymmetric Fragmentation: How Subscription-Based Monetization Fractures Creator Communities

This study examines how subscription-based monetization affects social dynamics in digital creator communities through the lens of Social Identity Theory (SIT). Using panel data from Bilibili and difference-in-differences analysis, our findings reveal that while subscriber interactions exhibit improved sentiment and engagement, the broader community suffers from reduced engagement and degraded interaction quality. We introduce the concept of asymmetric fragmentation to explain how subscription-based models simultaneously enhance insider solidarity and erode overall community engagement. We demonstrate that subscription-based access enhances interaction quality within the paying subscriber group but negatively impacts the numerically dominant non-subscriber group. These results contribute to creator economy literature by extending SIT to platform-driven economic stratification and highlighting the hidden trade-offs of monetization strategies.

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Publication Details

Journal
ScholarSpace (University of Hawaii at Manoa)
Published
2025-12-23
Primary Topic
Sharing Economy and Platforms
Type
article
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article

Asymmetric Fragmentation: How Subscription-Based Monetization Fractures Creator Communities

Keran Zhao, Xiaohui Zhang, Yuanze Sun, Cheng Chen
ScholarSpace (University of Hawaii at Manoa)
Sharing Economy and Platforms
article

Asymmetric Fragmentation: How Subscription-Based Monetization Fractures Creator Communities

Keran Zhao, Xiaohui Zhang, Yuanze Sun, Cheng Chen
article en

Abstract

This study examines how subscription-based monetization affects social dynamics in digital creator communities through the lens of Social Identity Theory (SIT). Using panel data from Bilibili and difference-in-differences analysis, our findings reveal that while subscriber interactions exhibit improved sentiment and engagement, the broader community suffers from reduced engagement and degraded interaction quality. We introduce the concept of asymmetric fragmentation to explain how subscription-based models simultaneously enhance insider solidarity and erode overall community engagement. We demonstrate that subscription-based access enhances interaction quality within the paying subscriber group but negatively impacts the numerically dominant non-subscriber group. These results contribute to creator economy literature by extending SIT to platform-driven economic stratification and highlighting the hidden trade-offs of monetization strategies.

ScholarSpace (University of Hawaii at Manoa)
Reduced inequalities
Openalex Percentile: Top 28%
Sharing Economy and Platforms
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