МЕТОД «ПРИЗМ ТА ПРОМЕНІВ» ДЛЯ ДОСЛІДЖЕННЯ СУБ’ЄКТИВІЗАЦІЇ СПРИЙНЯТТЯ ОБ’ЄКТІВ ЛЮДИНО-МАШИННОЇ ВЗАЄМОДІЇ

Context. The task of representation formalizing as well as possibility of further research of the scientific and applied problem of perception subjectivization of the human-machine interaction objects by relevant interaction subjects, in the context of global problems of automation and intellectualization of the component processes and environments of human-machine interaction, is considered, investigated, and resolved in scope of current research. The object of research are processes of perception subjectivization of the human-machine interaction objects by relevant subjects of same interaction. The subject of research are methods and means of mathematical, computer, and simulation modeling. Objective – development of a method for researching the perception subjectivization of the human-machine interaction objects by relevant subjects of the same interaction.Method. The development of the “prism and rays method” (author’s name of the method) is proposed and performed, which provides the possibility to resolve the scientific and applied problem of representation formalizing as well as possibility of further research into the processes of perception subjectivization of the human-machine interaction objects by relevant interaction subjects (of the same interaction).Results. The results of the developed method – are corresponding models that represent and allow to investigate the researched processes of perception subjectivization of the human-machine interaction objects by relevant interaction subjects (of the same interaction). The developed method provides the possibility of both formalization as well as further interpretation and investigation of the researched processes of perception subjectivization of human-machine interaction objects. As a practical approbation, the developed method has been applied for synthesis of the basic model of perception subjectivization of the object of complex (comprehensive) support (one of the most highlighted examples of HMI/HCI) of software product(s), using the example case of an experimental task of estimating the approximate processing time of client request by the department of customer-and-technical support of the given software product.Conclusions. The developed “prisms and rays method” solves the declared task of representation formalizing as well as possibility of further research of the scientific and applied problem of perception subjectivization of the human-machine interaction objects by relevant interaction subjects, in the context of global problems of automation and intellectualization of the component processes and environments of human-machine interaction. At the same time, the obtained results of experimental practical approbation of the developed method confirm its effectiveness and efficiency in the context of solving relevant practical applied tasks of the scientific and applied problem of human-machine interaction objects’ perception subjectivization.