Evidence for the Emergence of Compassionate Decision Making in the Presence of AI Advice

The effect of Artificial Intelligence (AI) advice on decision making processes is gaining increasing attention. In this research based on the theoretical lens of group identity theory and integrated threat theory we posit that the societal well-being fears associated with increased AI use, can result in enhanced compassion towards others. In an online experiment we analyze whether the provision of AI advice as compared to a human expert advice in a recommendation system can indeed result in a side effect of enhanced compassion. Our initial results support the hypotheses. The results of this research shed light on decision making with AI and have wide implications for the ramifications of working with AI and the design of AI-based decision support systems.

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Publication Details

Journal
ScholarSpace (University of Hawaii at Manoa)
Published
2025-12-23
Primary Topic
Psychology of Moral and Emotional Judgment
Type
article
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article

Evidence for the Emergence of Compassionate Decision Making in the Presence of AI Advice

Izak Benbasat, Eran Rubin
ScholarSpace (University of Hawaii at Manoa)
Psychology of Moral and Emotional Judgment
article

Evidence for the Emergence of Compassionate Decision Making in the Presence of AI Advice

Izak Benbasat, Eran Rubin
article en

Abstract

The effect of Artificial Intelligence (AI) advice on decision making processes is gaining increasing attention. In this research based on the theoretical lens of group identity theory and integrated threat theory we posit that the societal well-being fears associated with increased AI use, can result in enhanced compassion towards others. In an online experiment we analyze whether the provision of AI advice as compared to a human expert advice in a recommendation system can indeed result in a side effect of enhanced compassion. Our initial results support the hypotheses. The results of this research shed light on decision making with AI and have wide implications for the ramifications of working with AI and the design of AI-based decision support systems.

ScholarSpace (University of Hawaii at Manoa)
Peace, Justice and strong institutions
Openalex Percentile: Top 32%
Psychology of Moral and Emotional Judgment
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