The case of the shapeshifting iron ingot: translating knowledge through product design

Purpose This paper aims to investigate how product design can support the translation of knowledge across cultural contexts. Design/methodology/approach This study adopted an instrumental case study design to explore how knowledge can be translated through product design. It focuses on the case of Lucky Iron Life, an organization that produces a cost-effective and sustainable iron supplementation product. This was accomplished by analyzing archival records dating from 2011to 2022. Findings This paper outlined the links between knowledge management and design literature. Knowledge translation and design were established as fluid and user-driven processes, emphasizing the role of culture. In illustrating the development and implementation of Lucky Iron Life products, this study demonstrated how design with high cultural resonance can support the translation of knowledge. Originality/value This paper offers a theoretical contribution by further establishing design as a means of knowledge translation. It focuses primarily on the design of physical artifacts, which is an under-investigated medium. These findings can support designers’ potential to translate knowledge and promote user engagement across cultural contexts.