Enhancing Cognitive Inclusion at Work: Empathy, Technology, and Resilience for Employees with Cognitive Impairments
Findings underscore the need for empathetic, flexible workplaces where managerial and technological systems respond to employees' evolving cognitive needs. A conceptual model of "strain and resilience cycles" highlights how organizational structures and technology must continuously adapt for sustained support. The results emphasize fostering an inclusive culture, reducing stigma, and leveraging technology in ways that enhance-rather than hinder-employees' experiences. By integrating empathetic leadership, personalized accommodations, and adaptive feedback systems, organizations can improve both operational efficiency and the well-being of employees with cognitive impairments.
Authors
- Kristina Marie Kokorelias (ORCID: https://orcid.org/0000-0002-1277-472X)
- Jim Mann (ORCID: https://orcid.org/0000-0001-7048-7844)
- Jennifer Boger (ORCID: https://orcid.org/0000-0001-6150-151X)
- Sabah Rasheed (ORCID: https://orcid.org/0000-0002-6458-9737)
- Ashley Cole (ORCID: https://orcid.org/0000-0002-5856-8251)
- Josephine McMurray (ORCID: https://orcid.org/0000-0002-5607-3781)
- Catherine M. Burns (ORCID: https://orcid.org/0000-0002-6182-958X)
- AnneMarie Levy (ORCID: https://orcid.org/0000-0003-3252-5269)
- Arlene Astell
Institutions
- University of British Columbia (CA)
- University of Waterloo (CA)
- University of Toronto (CA)
- Alzheimer Society of Canada (CA)
- Sinai Health System (CA)
- University of British Columbia, Okanagan Campus (CA)
- Wilfrid Laurier University (CA)
- University of Guelph (CA)
- Okanagan University College (CA)
Publication Details
- Journal
- Alzheimer s & Dementia
- Published
- 2025-12-01
- DOI
- https://doi.org/10.1002/alz70858_107529
- Primary Topic
- Technology Use by Older Adults
- Type
- article
- Field-Weighted Citation Impact
- 0.00