7654324

Digital transformation in Malaysian SMEs typically starts with basic platforms like websites and social media for client engagement but often fails to result in significant business performance improvements.Many SMEs are merely computerized and lack integration of advanced technologies.A major barrier to effective transformation is a limited understanding of advanced technologies such as Cloud Computing, Artificial Intelligence, and Machine Learning, critical for aligning with modern business models.This study evaluates the impact of these technologies on business performance within SMEs, utilizing a quantitative approach with simple random sampling and an online survey of 267 participants.Data will be analyzed through descriptive and inferential statistics to determine the relationship between advanced technology adoption and business performance enhancements.The findings aim to offer insights into the challenges and opportunities for Malaysian SMEs in their digital transformation efforts.

Authors

Publication Details

Journal
International Journal of Business Society
Published
2025-12-25
DOI
https://doi.org/10.30566/ijo-bs/2025.12.7654324
Primary Topic
Organizational Leadership and Management Strategies
Type
article
Field-Weighted Citation Impact
0.00
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article

7654324

Qian Jiang, Wael Bakhit, Veland Ramadani
International Journal of Business Society
Organizational Leadership and Management Strategies
article

7654324

Qian Jiang, Wael Bakhit, Veland Ramadani
article en

Abstract

Digital transformation in Malaysian SMEs typically starts with basic platforms like websites and social media for client engagement but often fails to result in significant business performance improvements.Many SMEs are merely computerized and lack integration of advanced technologies.A major barrier to effective transformation is a limited understanding of advanced technologies such as Cloud Computing, Artificial Intelligence, and Machine Learning, critical for aligning with modern business models.This study evaluates the impact of these technologies on business performance within SMEs, utilizing a quantitative approach with simple random sampling and an online survey of 267 participants.Data will be analyzed through descriptive and inferential statistics to determine the relationship between advanced technology adoption and business performance enhancements.The findings aim to offer insights into the challenges and opportunities for Malaysian SMEs in their digital transformation efforts.

International Journal of Business SocietyVol. 9(2)
Industry, innovation and infrastructure
Openalex Percentile: Top 25%
Organizational Leadership and Management Strategies
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