HR ZERO CONCEPT AS A TOOL TO INCREASE THE ENGAGEMENT OF HOTEL STAFF

The article presents different approaches to understanding engagement, examines the differences in the work of involved and non-involved employees, and analyzes the benefits of a high level of engagement for the company and employees. The article also describes ways to increase the involvement of hotel staff, among which a new method stands out – HR ZERO. HR Zero is compared in detail with traditional approaches to increasing engagement, and practical tools are offered for its successful implementation of this concept.