Video Family Chats as Tools for Family Connections in Long Term Service and Support Settings: A Multiple Case Study

Video family chats can serve as a valuable tool to facilitate family connections in long-term service and support settings, particularly when personalized approaches are employed. By addressing technological barriers, incorporating structured support, and adapting to the specific needs of families and persons living with dementia, video family chats can enhance the quality of life for both patients and their families. Further research is needed to explore more personalized approaches and technological support to improve family relationship, enhance quality of life, and reduce feelings of loneliness and isolation.