Developing Kano’s model of customer satisfaction-driven intensive care unit end-of-life care strategies for gastrointestinal cancer patients

Kano model-driven ICU-EOLC interventions significantly reduced anxiety and depression in patients with end-stage GIC, and patients' quality of life, QoD, death-related attitudes, and nursing satisfaction were improved.

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Publication Details

Journal
World Journal of Gastrointestinal Surgery
Published
2025-12-25
DOI
https://doi.org/10.4240/wjgs.v17.i12.111704
Primary Topic
Palliative Care and End-of-Life Issues
Type
article
Field-Weighted Citation Impact
0.00
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article

Developing Kano’s model of customer satisfaction-driven intensive care unit end-of-life care strategies for gastrointestinal cancer patients

Jia-Yuan Feng, Miao Li, Guang-Jing Fu, Peng Zhao et al.
World Journal of Gastrointestinal Surgery
Palliative Care and End-of-Life Issues
article

Developing Kano’s model of customer satisfaction-driven intensive care unit end-of-life care strategies for gastrointestinal cancer patients

Jia-Yuan Feng, Miao Li, Guang-Jing Fu, Peng Zhao, Wei Deng, Hua-Ying Li
article en

Abstract

Kano model-driven ICU-EOLC interventions significantly reduced anxiety and depression in patients with end-stage GIC, and patients' quality of life, QoD, death-related attitudes, and nursing satisfaction were improved.

World Journal of Gastrointestinal SurgeryVol. 17(12)
Soochow University (CN), Second Affiliated Hospital of Soochow University (CN)
Openalex Percentile: Top 27%
Palliative Care and End-of-Life Issues
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