The Influence of Workplace Incivility on Turnover Intention and Employees’ Well-Being among Goverment Servants in Central Malaysia

Workplace incivility characterized by rude, disrespectful and uncivil behaviors, in Malaysia is often overlooked and normalized in the workplace, although it would eventually contribute to detrimental consequences for both employees and organizations. Additionally, this study examines the influence of workplace incivility on turnover intentions and employee well-being among young employees in the Malaysian government sector. A quantitative research design with a focus on descriptive and correlational research design was selected for this study. Data was collected through an online survey using simple random sampling, to 120 young employees within the Ministry of Finance (MOF). To study the independent variable; workplace incivility, and the dependent variables; turnover intention and employee’s well-being, the instruments used in this study were the Workplace Incivility Scale (WIS), the Turnover Intention Scale (TIS), and the Employee Well-Being Scale (EWB). The findings depicted that most young employees in government sectors exhibit a low level of workplace incivility, with a moderate level of turnover intention and high level of employees’ well-being. Furthermore, it also shows that workplace incivility has a significant positive relationship with turnover intention. Furthermore, the study found a significant negative relationship between workplace incivility and employee well-being. These findings demonstrate the adverse effects of workplace incivility on young employees in Malaysia's government sector, emphasizing the need for measures to address this issue and enhance the working environment.