Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective

The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.

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Publication Details

Journal
American Journal of Applied Psychology
Published
2025-12-19
DOI
https://doi.org/10.11648/j.ajap.20251406.13
Primary Topic
Sexual Assault and Victimization Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective

M. K. Chatterjee
American Journal of Applied Psychology
Sexual Assault and Victimization Studies
article

Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective

M. K. Chatterjee
article en

Abstract

The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.

American Journal of Applied PsychologyVol. 14(6)
Serampore College (IN)
Gender equality
Openalex Percentile: Top 26%
Sexual Assault and Victimization Studies
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