Clinical governance and staffing for healthcare quality: perceptions of nurses, doctors, and senior managers at two tertiary hospitals in Jamaica
Staffing culture for patient safety was suboptimal among doctors and nurses. Key challenges identified by senior managers include inadequate staffing, limited capacity development, and weak performance appraisal systems. Strategic investment in workforce development, effective performance management, and evidence-based staffing policies is critical to strengthen clinical governance and achieve quality health care delivery.
Authors
- Dawn Walters (ORCID: https://orcid.org/0000-0002-0315-6129)
- Camelia Thompson (ORCID: https://orcid.org/0000-0001-8810-686X)
- Elon Thompson
- Desmalee Holder Nevins
- Kenneth James (ORCID: https://orcid.org/0000-0002-5161-7583)
- M Thame
- Cameal Chin-Bailey
Institutions
- University of the West Indies System (JM)
- University of the West Indies (JM)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-12-24
- DOI
- https://doi.org/10.1186/s12913-025-13826-y
- Primary Topic
- Healthcare Quality and Management
- Type
- article
- Field-Weighted Citation Impact
- 0.00