Life is (Not) a Game: Racial Platform Capitalism, Exploitation Practices and Forms of Rider Mobilization in Milan

This article offers an analysis of the forms of exploitation that affect the work of migrant riders in the food delivery sector in Milan, giving particular attention to the phenomenon of digital gangmastering. Through a case study, it investigates the relationship between digital capitalism, racialization, and urban segregation, highlighting how digital platforms rely on a logic of 'predatory inclusion' that simultaneously mobilises and entraps vulnerable migrant subjectivities. The article shows how algorithmic management of labour, seemingly neutral, reproduces racialized hierarchies and relations of domination, fostering a pervasive form of discipline rooted in legal and social precarity. The work of riders - often recruited from reception centres and lacking contractual protection - emerges as a form of 'infrastructural labour': essential yet invisible, sustaining urban life at the cost of the workers' physical and psychological exhaustion. Our analysis also reveals the link between labour exploitation and social isolation, showing how housing marginalisation and unequal access to services reinforce symbolic and material boundaries of exclusion. Nevertheless, urban space also becomes a site of resistance and collective organisation, albeit with differentiated rhythms and modalities.

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Publication Details

Journal
Cambio Rivista sulle Trasformazioni Sociali
Published
2025-12-22
DOI
https://doi.org/10.36253/cambio-18529
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
0.00

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Life is (Not) a Game: Racial Platform Capitalism, Exploitation Practices and Forms of Rider Mobilization in Milan

Federica Cabras, Luigi Di Cataldo
Cambio Rivista sulle Trasformazioni Sociali
Digital Economy and Work Transformation
article

Life is (Not) a Game: Racial Platform Capitalism, Exploitation Practices and Forms of Rider Mobilization in Milan

Federica Cabras, Luigi Di Cataldo
article en

Abstract

This article offers an analysis of the forms of exploitation that affect the work of migrant riders in the food delivery sector in Milan, giving particular attention to the phenomenon of digital gangmastering. Through a case study, it investigates the relationship between digital capitalism, racialization, and urban segregation, highlighting how digital platforms rely on a logic of 'predatory inclusion' that simultaneously mobilises and entraps vulnerable migrant subjectivities. The article shows how algorithmic management of labour, seemingly neutral, reproduces racialized hierarchies and relations of domination, fostering a pervasive form of discipline rooted in legal and social precarity. The work of riders - often recruited from reception centres and lacking contractual protection - emerges as a form of 'infrastructural labour': essential yet invisible, sustaining urban life at the cost of the workers' physical and psychological exhaustion. Our analysis also reveals the link between labour exploitation and social isolation, showing how housing marginalisation and unequal access to services reinforce symbolic and material boundaries of exclusion. Nevertheless, urban space also becomes a site of resistance and collective organisation, albeit with differentiated rhythms and modalities.

Cambio Rivista sulle Trasformazioni Sociali
University of Milan (IT)
Università degli Studi di Milano
Reduced inequalities
Openalex Percentile: Top 24%
Digital Economy and Work Transformation
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