WorkerBot and business supply chains due diligence: trustworthy digital infrastructure based on LLM

This paper considers the risks associated with a WorkerBot prototype designed to engage with workers, speaking in their native tongue on employment and immigration issues without the fear of repercussions. The WorkerBot exploits all the latest advanced features of LLMs, and hence inherits all the risks posed by LLMs, which can be categorised into data related risks, model complexity-related risks, and those related to social behaviours and human values according to a recent Turing’s report (2024). After analysing the risks associated with the AI WorkerBot, we make recommendations towards a safe adoption. Modern slavery is a century old problem that is hard to eradicate. The potential societal impact of this initiative is profound if the innovation is successful.

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Publication Details

Journal
IET conference proceedings.
Published
2025-12-01
DOI
https://doi.org/10.1049/icp.2025.1269
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

WorkerBot and business supply chains due diligence: trustworthy digital infrastructure based on LLM

Eghbal Rahimikia, Ser‐Huang Poon, Philip Jobi Vallavanthra
IET conference proceedings.
AI in Service Interactions
article

WorkerBot and business supply chains due diligence: trustworthy digital infrastructure based on LLM

Eghbal Rahimikia, Ser‐Huang Poon, Philip Jobi Vallavanthra
article en

Abstract

This paper considers the risks associated with a WorkerBot prototype designed to engage with workers, speaking in their native tongue on employment and immigration issues without the fear of repercussions. The WorkerBot exploits all the latest advanced features of LLMs, and hence inherits all the risks posed by LLMs, which can be categorised into data related risks, model complexity-related risks, and those related to social behaviours and human values according to a recent Turing’s report (2024). After analysing the risks associated with the AI WorkerBot, we make recommendations towards a safe adoption. Modern slavery is a century old problem that is hard to eradicate. The potential societal impact of this initiative is profound if the innovation is successful.

IET conference proceedings.Vol. 2024(39)
University of Manchester (GB)
Openalex Percentile: Top 19%
AI in Service Interactions
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