The Cost of Surveillance: How Perceived Invasiveness of Electronic Performance Monitoring Triggers Workplace Cheating

ABSTRACT With the rapid expansion of emerging digital technologies, human resource practitioners are increasingly adopting advanced electronic performance monitoring (EPM) approaches to ensure employee compliance and productivity. However, they have largely overlooked that the invasive EPM may lead to unintended, reversed outcomes, such as cheating. Integrating the self‐protection model of workplace cheating and fairness heuristic theory, our research aims to delineate how and when perceived EPM invasiveness triggers employee cheating. Through a field survey and an experimental study, we obtained converging evidence supporting our model. Specifically, we find that perceived EPM invasiveness leads to cheating via anger (a self‐protection emotion) and moral disengagement (a self‐protection cognition). In addition, overall justice mitigates the harmful psychological and behavioral consequences of perceived EPM invasiveness. This research contributes to the EPM literature and provides practical guidance to organizations on the effective use of performance management tools in the digital era.

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Publication Details

Journal
Human Resource Management
Published
2025-12-22
DOI
https://doi.org/10.1002/hrm.70051
Primary Topic
Employer Branding and e-HRM
Type
article
Field-Weighted Citation Impact
0.00
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article

The Cost of Surveillance: How Perceived Invasiveness of Electronic Performance Monitoring Triggers Workplace Cheating

Longdong Wang, Hanqiu Zhu, Yun Chen, Fuqiang Zhao et al.
Human Resource Management
Employer Branding and e-HRM
article

The Cost of Surveillance: How Perceived Invasiveness of Electronic Performance Monitoring Triggers Workplace Cheating

Longdong Wang, Hanqiu Zhu, Yun Chen, Fuqiang Zhao, Jun Liu
article en

Abstract

ABSTRACT With the rapid expansion of emerging digital technologies, human resource practitioners are increasingly adopting advanced electronic performance monitoring (EPM) approaches to ensure employee compliance and productivity. However, they have largely overlooked that the invasive EPM may lead to unintended, reversed outcomes, such as cheating. Integrating the self‐protection model of workplace cheating and fairness heuristic theory, our research aims to delineate how and when perceived EPM invasiveness triggers employee cheating. Through a field survey and an experimental study, we obtained converging evidence supporting our model. Specifically, we find that perceived EPM invasiveness leads to cheating via anger (a self‐protection emotion) and moral disengagement (a self‐protection cognition). In addition, overall justice mitigates the harmful psychological and behavioral consequences of perceived EPM invasiveness. This research contributes to the EPM literature and provides practical guidance to organizations on the effective use of performance management tools in the digital era.

Human Resource Management
Wuhan University of Technology (CN), Nanjing University (CN)
Decent work and economic growth
Openalex Percentile: Top 26%
Employer Branding and e-HRM
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