The effect of emotional intelligence on the acceptance and use of technologies used İn occupational health and safety: A systematic literature review

BackgroundWhile the complexity of today's business environments links the adoption of occupational health and safety (OHS) technologies with individual and institutional factors, emotional intelligence (EI) plays an important role in this process. It contributes to the development of a safety culture.ObjectiveThis study aims to analyze the effect of EI on the acceptance and use of OHS technologies using the systematic literature review (SLR) method.MethodsThis systematic literature review selected and evaluated 39 academic studies examining the relationship between OHS and EI in the context of technology acceptance and use between 2010 and 2025 using PRISMA and Mixed Methods Assessment Tool (MMAT) methods in Scopus, PubMed, Web of Science, and SpringerLink databases with the specified keywords.ResultsWhile the 39 studies evaluated according to the MMAT criteria generally offered high methodological quality and consistent analyses, it was observed that the themes of EI, occupational health and safety, and technology adaptation came to the fore, especially with the increasing number of publications after 2021.ConclusionsThis systematic review demonstrates that EI is a key determinant of accepting and using OHS technologies. Improvements are needed in methodological consistency and contextual diversity. Integrating EI as a mediating structure in technology acceptance models can enhance the effectiveness of OHS practices. Developing employee EI skills accelerates technology adoption within the Unified Technology Acceptance and Use Model 2 (UTAUT2) model, strengthening individual and organizational OHS performance.