Performance Evaluation as a Strategic Tool for Enhancing Regional Enterprise Sustainability: A Case Study of Perumda Perkebunan Kahyangan

Performance evaluation serves as a crucial indicator for assessing the health and sustainability of regional enterprises, particularly in strategic sectors such as plantation agribusiness. Perumda Perkebunan Kahyangan Jember, a regionally owned enterprise (BUMD) managing key commodities such as coffee, plays a vital role in supporting both local and national economies. This study aims to evaluate the company's performance in 2023 using the assessment framework outlined in Jember Regent Regulation No. 46 of 2013, which encompasses financial, operational, and administrative aspects. A qualitative descriptive case study approach was employed to gain an in-depth understanding of the company's performance dynamics. Data were collected through interviews with division heads and the company’s directors, complemented by secondary documentation including audited financial reports, operational data, and administrative records. The results indicate a total performance score of 49 out of 100 points, placing the company in the “less healthy” category. While operational and administrative aspects showed slight improvement, financial indicators remained stagnant. Key issues included high operational costs, weak receivables collection, unmet production targets, and suboptimal implementation of SOPs and budget planning. Strategic recommendations are proposed to improve efficiency, strengthen financial systems, and enhance long-term sustainability and competitiveness of regional enterprises.